Cloud

Forerunner Technologies can provide your company with unified communications to boost productivity. DO NOT DELETE THIS

SMB

Forerunner Technologies has the top-of-the-line solutions for your small-to-medium business needs. DO NOT DELETE THIS

Security/Distribution

Secure your company’s communications with Forerunner Technologies’ solutions. DO NOT DELETE THIS

Enterprise

Forerunner Technologies provides enterprise certified products and services to meet the needs of your growing enterprise. DO NOT DELETE THIS

Your national communication partner experienced in protecting your present investments in harmony with your future goals and objectives. Finally, communication solutions simplified.

Highest Rated Customer Satisfaction

September NPS Score


0%

Forerunner Technologies values our client’s satisfaction with our products and services. Industry leaders in service believe treating customers the way you want to be treated is the foundation for loyalty. To obtain our NPS score, we use an outside consultant firm to ensure that we receive an unbiased perspective of how we are serving our client’s everyday needs. Learn More

 
 

WHAT CLIENTS SAY

Here is what some of our 7000+ clients have to say.

I have been using Forerunner for support of our phone systems for about six years now. During those six years, we have had to contact Forerunner many times to include after hours. All of the folks we have worked with have been very helpful, knowledgeable, resourceful and courteous. We have never had any issues receiving timely service or parts. In times of emergency, your support staff has been willing to hop in the car, bring us the parts we need and get them installed to get us back up quickly. Support as good as yours is very hard to find and we are so pleased we have Forerunner to help us.William R. Dehne, Chief HIPPA Officer/AVP, Director of Information Technology, Lincoln Health System.
The DOE has continuously been in contract with Forerunner (formerly Teltronics) for over 10 years. In that time Forerunner has complied with contractual terms and conditions, often exceeding those T&C’s. The DOE recognizes Forerunner as a business partner that has provided better than average service to the New York City public schools.Mark M. Spencer, Senior Director, Division of Instructional & Information Technology
Over the past several years I have had the pleasure of working with Chuck Davenport and Mark Gotlieb of Forerunner Technologies, Inc. During that time period they have help us maintain, grow and transition our telecommunications infrastructure while controlling costs and without any unplanned maintenance outages. They have proven time and time again that they are 100% committed to always helping their customers.Walter Niedhammer, Voice Network Team Lead, JPS Health Network
Forerunner Technologies has been our trusted advisor for years. In working with Forerunner’s sales and technical team, we were able to cut our monthly expenses by installing a centralized NEC VoIP voice server at our corporate office. At the time, we had expensive monthly cost with a mix of disparate equipment to maintain including carrier line charges for 11 of our remote office locations. Using the NEC SV9100 system and our existing fiber circuits, we were able to provide IP telephone services back to our remote sites from our corporate office. This allowed us to greatly cut our monthly cost and have one central system to manage with centralized line and attendant services to name a few. The tech support guys are always great, easy to work with and are quick to resolve issues or help with changes. Thanks for a long and happy relationship.
Ricky Bolden, G A Carmichael Family Health Center
In today’s demanding world, Forerunner has continued to provide the best service and attention that a client could ask for. Anthony Diana, Technical Supervisor, St. Joseph University Medical Center
Forerunner Technologies Inc. has the ability to meet the deadlines without compromising with the quality of work. I firmly believe that Forerunner Technologies Inc. will prove an asset for your organization. Their skills and productive ideas will surely contribute to your organization.Captain Christopher S. Smith, Technical Service Unit Commander Westchester County Dept. of Correction
My work place has benefited for many years from the knowledgeable employees and staff at Forerunner. I personally know and have worked with many of them for over 20 years. Chuck Davenport and I first met when he was an instructional teacher on the NEC platform in the 90’s. Today, the combined knowledge, expertise and resources that Forerunner has available continues to provide me with a very valuable resource. Steve Nickell, Telecommunication and DATA Center Operations Senior Manager, Wright State University
I have worked with Forerunner Technologies for the last 10 years. The Sales, Technical, and Customer Service teams are awesome to work with. They have done an outstanding job of helping us maintain and expand our telecommunication infrastructure. We have been fortunate to have a team of people who work very hard to keep our services running. I would like to thank Debbie Murray (Sales Rep), Jeremy Motes (On-site Field Service Tech), Joseph Lowery (Support Engineer), Russ Phillips (Support Engineer), Mike Bunting (Support Engineer), Margie Hurst (Project Coordinator), and Dan Esposito (Project Manager) for a job well done on our recently upgrade and installation projects and your continued support. What I love about Forerunner is that I have been assigned a team of individuals that I know, not only by name, but some by face. This team is very easy to work with and compassionate about the service they provide. My assigned Forerunner team is 100% committed to ensuring that our needs are meet in a professional and timely manner. We greatly appreciate you and look forward to continuing to work with you. Beverly Reynolds, System Manager, Talladega County Commission
Forerunner Technologies has been a valuable partner of The Center for Family Justice for over five years. Before Forerunner, we just had a phone system. Now, we have a powerful communication platform that allows us to deliver our mission from anywhere! They’ve also helped design and install security camera solutions for each of our locations allowing us to help maintain a safer environment. Forerunner takes the time to understand a customer’s business needs to design reliable and scalable communications and security systems that rivals any competitor’s products! Their sales team is incredible to work with and their tech support is second to none. With Forerunner on your side, you’ll always have peace of mind knowing that critical systems are in excellent hands.Paul Santos, Chief Information and Operations Officer, The Center for Family Justice, Inc.