Small & Medium Business
Forerunner’s SMB Team boasts some of the highest customer retention rates in the nation. We work every day to continually earn your business.
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Small and Medium-Sized Businesses
Forerunner Technologies, Inc. has worked with thousands of SMB clients, finding them the ideal scalable telecommunications solution and parlaying their technological advantages. Thanks to our white-glove approach to all aspects of customer experience, our SMB team has reached one of the nation’s highest customer retention rates. Simply put, we make your business our business.
Our trusted advisor team understands that SMBs have unique telecommunications needs and overall technology risks. For example, large enterprises may have more resources, yet employees often cannot access their work from their phones due to security risks. In contrast, SMBs are more likely to base entire operations on their phones.
Forerunner Technologies, Inc. understands the unique characteristics of SMBs. Our trusted advisors can help you navigate the technology landscape and provide you with a tailored migration solution.
For instance, call center features were once extremely cost-prohibitive, with price tags well into seven figures. Yet today, your SMB can get enterprise-class call center applications through Forerunner and our partners for an incredibly accessible cost per seat. This can enable your SMB to provide a customer experience on par with much larger and more established firms.
SMBs have moved towards public cloud services faster than any other cohort. With millions of small and agile organizations striving to keep operations small or seek out a scalable solution with growth, the cloud services subscription model has thrived.
SMBs frequently gravitate to SaaS solutions for their technical needs, since many do not have dedicated IT staff. The enhanced cybersecurity features that come with cloud services add more value to the package, in addition to the efficiency that comes from a singular monthly fee instead of multiple vendor, telephone, and Internet bills.
Here at Forerunner Technologies, Inc. we want to customize cloud solutions for your SMB, helping you achieve ultimate scalability and convenience without sacrificing the robust features enjoyed by larger enterprises.
Trusted by over 10,000 clients
Forerunner Technologies, Inc. has been a valuable partner of the Center for Family Justice for over six years. Before Forerunner, we just had a phone system. Now, we have a powerful communication platform that allows us to deliver our mission from anywhere. They have also helped design and install security camera solutions for each of our locations allowing us to help maintain a safer environment. Forerunner takes the time to understand a customer’s business needs to design reliable and scalable communications and security systems that rivals any competitor’s products! Their sales team is incredible to work with and their tech support is second to none. With Forerunner on your side, you’ll always have peace of mind knowing that critical systems are in excellent hands.
Paul Santos Chief Information and Operations Officer, The Center for Family Justice, Inc.